Lost or Stolen Cards, Suspect Identity Theft

In the event that you have a lost or stolen credit card, or if you suspect that your number has been compromised, or if you believe that a fraudulent transaction has occurred on your credit card, please telephone the following toll-free number anytime:

Call credit card security:
1-800-325-3678.


Also, please contact the Credit Union (423) 648-3413 as soon as possible. A new card cannot be issued until the card holder has contacted the Credit Union.
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VISA Debit Card

Visa Debit Card

Visa Debit Card holders who have had their card lost or stolen, or who have had suspicious or fraudulent activity need to phone 1-800-554-8969 anytime day or night. Also, please contact the Credit Union (423) 648-3413 as soon as possible. A new card cannot be issued until the card holder has contacted the Credit Union.
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Identity Theft

If you feel that you are a victim of Identity Theft and that additional charges and/or credit cards may be fraudulently issued in your name, please report your situation directly to each of the three credit bureaus: To learn more about Identity Theft and what to do to protect yourself, please check out the Federal Trade Commission's Fighting Back Against IDENTITY THEFT website.
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Annual Credit Report

To get your free, annual credit report, check out the: AnnualCreditReport.com website.