Lost or Stolen Cards, Suspect Identity TheftIn the event that you have a lost or stolen credit card, or if you suspect that your number has been compromised, or if you believe that a fraudulent transaction has occurred on your credit card, please telephone the following toll-free number anytime:
Call credit card security:
Also, please contact the Credit Union (423) 648-3413 as soon as possible. A new card cannot be issued until the card holder has contacted the Credit Union.
Visa Debit CardVisa Debit Card holders who have had their card lost or stolen, or who have had suspicious or fraudulent activity need to phone 1-800-554-8969 anytime day or night. Also, please contact the Credit Union (423) 648-3413 as soon as possible. A new card cannot be issued until the card holder has contacted the Credit Union.
Identity TheftIf you feel that you are a victim of Identity Theft and that additional charges and/or credit cards may be fraudulently issued in your name, please report your situation directly to each of the three credit bureaus:
- Visit Equifax Customer Service Fraud Alert: or phone: 1-800-766-0008, or write: Equifax, P. O. Box 740256, Atlanta, GA 30374
- Visit Experian's Credit Fraud Protection: or call 1-888-397-3742
- Visit TransUnion Credit Bureau: or call 1-800-680-7289 or write: TransUnion, P. O. Box 6790, Fullerton, CA 92834